Tips on Selling
Just to say thank you for being a friend, not just a real estate Agent, believe me it makes a difference. I was able to call you anytime, ask any question and you were there with the answer.
Any real estate sale is hard, however, with the right Agent it flows beautifully. As it did with you in the driving seat.
My many thanks to yourself, and your wonderful staff, nothing was a problem and friendliness was the uppermost. I felt I was the one and only.
I wish you and your staff a wonderful Christmas and a fabulous New Year.
GO SANDY and TEAM...............
My best regards
I highly recommend the service provided by Sandy Hall Real Estate.
During the past 11 years. I have had real estate dealing with Sandy on 3 occasions. I have been more then satisfied each time.
When I recently decided to sell my house in Yarra Junction and found that Sandy now operating independently, I went straight to her without hesitation - and found the level of service as professional as ever.
I was regularly updated regarding potential buyers and the house sold within a few weeks.
Sandy is not only very professional but also shows great understanding at a personal level; something I appreciate enormously.
I would more then happily deal with her in the future
M & M Eliades
Dear Sandy and Justin
Just writing to thank you both for the quality of service you provided us with during the recent sale of our house in Warburton.
Traditionally, a large proportion of society consider the likes of Real Estate agents, car salesmen and tradesmen with a degree of skepticism in regard to whose interests are really being observed, and this perception is often with good reason.
As a police officer for 32 years, at the risk of sounding cynical, I must say that I frequently subscribe to this view.
Similarly, Real Estate agents can at times be oblivious and intensive towards vendors as to the stress an anxiety they experience during the process of selling their house.
For these very reasons it has been both refreshing and comforting. to have Sandy Hall Real Estate representing us as our agents during the recent sale of our house. From the outset, the standard of professional and personalized service you provided us with, alleviated all aspects of stress and anxiety we were anticipating.
The constant updating and feedback you gave us along every step of the way, always placed us in a position as vendors so we felt comfortable that we were in good hands. I felt that you looked after us in a manner well beyond what you had to do.
I commented to my partner when we first engaged your firm, that in perfect world it would be great to sell our house quickly as the advertised price with a prompt settlement, to which she replied that I must be dreaming in this current economic climate.
Yet somehow you were able to achieve exactly that for us for which we are extremely grateful. I congratulate you both for the compassionate and understanding way in which you not only treat your vendors but your purchasers as well. I speak from experience as I haven't forgotten that I purchased my very first house from you many years ago.
You’re ongoing after sales support provided to us has been wonderful and you both are a credit to your profession.
To be treated as a person during a house sale process rather then simply a business customer is something which has made our experience a pleasant one.
I trust that some of your colleagues in the field of Real Estate could take a leaf out of your book, should they aspire to demonstrate the same level of professionalism, compassion an co-operation as you have with us.
Whilst successful business is subjectively measured by sales and profit, true success can only be measured by the level of customer satisfaction. In our view, you have succeeded beyond all expectations.
Thank you once again Sandy and Justin for everything.
Warmest Regards, yours sincerely
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